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Whiplash

Whiplash Treatment Edmonton

Neck pain after a collision, treated on the Alberta protocol.

A driver holding her neck after a collision
In short

What this is

Whiplash is a neck injury caused by the head being thrown rapidly forward and backward, and its symptoms often do not appear until hours or days after the collision. In Alberta, whiplash associated disorders are eligible for pre-approved physiotherapy under the Diagnostic and Treatment Protocols when treatment starts within the protocol timeframe, and Trust Care bills your auto insurer directly.

What whiplash actually is

Whiplash is an injury to the soft tissue of the neck caused by the head being thrown rapidly forward and backward, most often in a rear-end collision. The neck muscles, ligaments and joints are strained beyond their normal range. In Alberta it is classified as a Whiplash Associated Disorder, or WAD, and it is one of the injuries covered by the province’s Diagnostic and Treatment Protocols.

The single most common mistake after a collision is waiting to see whether it settles. Whiplash symptoms frequently appear hours or days after the accident, because the initial adrenaline masks them. Symptoms include:

  • Neck pain and stiffness, often worse the next morning
  • Headaches, commonly starting at the base of the skull
  • Pain across the shoulders and upper back
  • Reduced ability to turn the head
  • Dizziness, or a feeling of being unsteady
  • Pins and needles or numbness into the arms

Why starting early matters in Alberta

Alberta’s Diagnostic and Treatment Protocols allow pre-approved physiotherapy for whiplash associated disorders when treatment begins within the protocol timeframe after the accident. Starting late can mean the pre-approved pathway is no longer available and the claim becomes more complicated. It also tends to mean a longer recovery, because the neck has spent weeks guarding and stiffening.

A driver back behind the wheel and comfortable

Neck pain after a collision? Whiplash symptoms often start days later. Alberta protocols have a timeframe.

Trust Care Physiotherapy, north Edmonton

Two cars after a collision at a snowy Edmonton intersection

How whiplash is treated

Treatment starts with an assessment to establish the grade of the injury and to rule out anything that needs medical review. From there the plan usually combines hands-on treatment to restore neck movement, a graded exercise programme to rebuild the deep neck and shoulder blade muscles, and advice on sleep position, driving and screen work. Where headaches or dizziness are part of the picture, vestibular assessment may be added.

The claim side

Trust Care bills your auto insurer directly under Section B accident benefits, so covered treatment costs you nothing up front. We confirm your eligibility, complete the protocol paperwork with you, and report progress to the insurer.

A physiotherapist treating a patient's neck in lying
A physiotherapist treating a patient's neck in lying

Not sure this is the right starting point?

Call the clinic and we will tell you what the first appointment would look like, and what it would cost.

Good to know

Common questions

A few things people often ask before their first visit.

How long after a car accident does whiplash appear?

Whiplash symptoms commonly appear hours or days after the collision rather than immediately, because adrenaline masks them at the time. Neck pain and stiffness are often worst the morning after.

Is whiplash treatment covered after a car accident in Alberta?

Yes. Under Alberta's Diagnostic and Treatment Protocols, whiplash associated disorders are eligible for pre-approved physiotherapy when treatment begins within the protocol timeframe. Trust Care bills your auto insurer directly under Section B.

Do I need a referral for whiplash physiotherapy?

No. You can book an assessment directly, and in Alberta you do not need a physician referral to start physiotherapy after a motor vehicle accident.

How long does whiplash take to recover from?

Most whiplash associated disorders improve over several weeks with active treatment, though recovery time varies with the grade of injury and how early treatment starts. Your physiotherapist will give you a realistic timeframe after the assessment.

Next step

Book your initial assessment

We are at 14415 Miller Blvd NW in North Edmonton, with parking on site and direct billing to 40+ insurers.